Building an e-commerce website for your gentle business in 5 steps

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A website is essential for any brand and if like me you don’t rely heavily on social media, your website serves as a digital home, a central place where your client can learn about you, explore your offering and connect with you. Unlike social media, a website is a space you have full control where you can share your message without the limitation or the distraction of other platforms. And because first impressions are everything, a professionally designed website builds credibility and trust. It showcases your brand’s full identity and provides you with a seamless experience for your clients looking to learn more about who you are and what you offer. I have designed mine to be simple and user-friendly, guiding clients through their journey while giving them a clear sense of what my brand’s purpose is and value. So it is designed very minimally.

1. PLATFORM & DESIGN TOOLS

So when it came to choose a platform for my website, I went with WordPress and the reason I did that is because it allows you to truly own your website. Unlike platforms that I have used in the past like Shopify, Squarespace and Wix which you essentially rent but WordPress gives you complete control and ownership. So you also have the freedom to really customize and scale your website without limitation. I use a web hosting service called Hostinger. I found a reliable foundation to support my website growth. So I am not affiliated with either one but it is just something to think about as you build your business. Please check out my website builder kit for more information on how you can build yours.

To design my site, I used a plugin called Elementor. It is a tool that allows you to add specific features and customization to your website. This made it easy for me to bring my brand vision to life by adding unique branding element from colors to fonts to ensure a cohesive look that matches my visual identity. If you are looking to create a custom website without a coding background, this plugin could be the best way to start. Please keep in mind that I am not affiliated and that I have some background in creating a website, so this might not work for you if you are a beginner but this is a good plugin for design and Yoast SEO is also a great one to get started with if you want your website to be SEO friendly.

2. PAYMENT & MARKETPLACES

For payment processing I chose Stripe as my main gateway but I also sell my products on marketplaces such as Payhip and Gumroad. So having multiple touch points means that my ideal customer can find me wherever they feel comfortable shopping. This approach has broadened my reach and made my offering accessible across multiple platforms catering to different customer preferences. So you might think of diversifying your payment options also adding convenience to for international customers as many platforms support different currencies and payment methods. So it is about creating a seamless shopping experience no matter where your customer finds you.

3. SITE MAPPING & USER FRIENDLY DESIGN

When planning my website I focused on clarity and usability, I made sure to map out structure that serves both my business goals and my clients needs. So each page has a clear purpose and I have set up a range of sections to make navigation intuitive. So here is a breakdown of my site layout:

I have my home page which is where visitors learn about my brand and vision. I have a membership where I am currently enrolling people on my wait list. I have a free resource page which is a place where I house my free guides and tools. Then I have a blog page which is where the educational content is and where my audience can learn from. I have a shop page where it is a store where all my products and services are and also I have all my legal pages to ensure compliance. I have an affiliate page dedicated to affiliate information and enrollment. I have a coaching page obviously also where they can seek me for deeper support. So each page acts as a mini sales page if you will leading visitors towards taking actions whether it is signing up, purchasing, exploring my free resource sets.

4. SEO STRATEGY

It is really about optimizing for search. Every element is really carefully planned for to make my site as user-friendly and search engine friendly as possible. Search engine optimization is crucial for helping my audience find me online. I have implemented several practices to ensure that my site is visible and optimized for search engines without risking penalties. So here are some of the key were the key the key SEO element that I focus on. Title tag and meta descriptions, image optimization, long tail keyword to make sure that I attract a specific audience looking for what I have, internal links. These help with site navigation and keep visitors exploring related content. I have a content structure when I use clear headings, subheadings to improve a readability and indexing. I have a video on how you can create SEO friendly content, please check it out if you need more information on that.

5. INTEGRATION & LEGAL POLICIES

As I continue to refine my site, I am also working on speed optimization as faster sites rank higher and better user experience. I regularly update my content, monitor my analytics and make improvements over time to keep my site relevant and discoverable. I prioritize a simple seamless checkout experience for my customers. Like I said, I have integrated with Payhip directly on my website so that when clients click on a product, they are taken straight to a checkout, reducing friction and ensuring that the buying process is as quick and easy as possible as to enhance satisfaction and conversion rates.

A trustworthy website needs a clear and accessible policies to be legally protected. I have already spoken about how I have my policies in place to make sure that I give my visitors transparency and confidence in ways in which they’re going to interact with my brand. These pages are just not legal necessity, but they reassure clients that I am a professional and safe space. So think about that as you build your own as well. I have also integrated with code, obviously, to Substack as a way to give my visitors an easy way to subscribe and stay connected.

I have a site that is designed to align with my brand values and my audience’s needs. So if you are building your own site, remember to focus on ownership, usability and creating a seamless path for your audience. With a thoughtful strategy, you can build platforms that not only serve your business goals, but also give a real value and lasting impression to your ideal customers. If you have any questions that you want to ask me, feel free to leave them in the comment section and I will be sure to answer them.

Rooting for y’all!

Xo,

Ange

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